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Old 14-02-2004, 21:06   #2
Stuartbe
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Join Date: Jan 2023
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Re: Modem affecting Dialler box

Quote:
Originally Posted by Hugster
I have an NTL dialler box to prefix the NTL exchange dialling code. After being on the internet for short time and hanging up the dialler box connects the NTL exchange for an update with a series of tone pulsing. NTL are sure the fault is caused by a faulty modem (dumping the dialler box software) so an update is automatically carried out. The phone is connected through the dialler box to the Y-adaptor and the internet connection is through the other Y-adaptor port. Can anyone help. It's a v92 modem.
Check your modem settings and ensure that you are using tone dialing and not pulse.....

Does your modem emit clicks or tones when dialing ???

How do you know the box is connecting if you have closed the modem connection ?? Can you hear the box clicking ??

A great big to the site BTW
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