Cable Forum - View Single Post - Email problem with Norton Internet Security

chriscl · 14-02-2004, 08:46

Hi Corrinne,

When Norton set itself up, it may have (helpfully) decided not to allow Outlook Express to access the internet. Therefore, OE itslef will be "blocked" whenever it tries to send/receive mail (this would explain why your web browser works?)

You'll need to check in the settings for Norton, where it lists the applications that are installed on your PC and the security against them, see if you can find Outlook Express and see if it is set to be "blocked" (can't quie remember where this setting is, as I'm using linux and have a hardware fiorewall!!)

Some of our laptop users have this product, and it seems (perhaps by default?) to block certain apps form accessing the internet completely!?!?!?

Also - if you just want an "install-it-and-forget-it" security product, you'll be fine with Norton!

HTH!

14-02-2004, 08:46	#7
chriscl Inactive Join Date: Dec 2003 Location: Carlton-Nottingham Posts: 47	Re: Email problem with Norton Internet Security Hi Corrinne, When Norton set itself up, it may have (helpfully) decided not to allow Outlook Express to access the internet. Therefore, OE itslef will be "blocked" whenever it tries to send/receive mail (this would explain why your web browser works?) You'll need to check in the settings for Norton, where it lists the applications that are installed on your PC and the security against them, see if you can find Outlook Express and see if it is set to be "blocked" (can't quie remember where this setting is, as I'm using linux and have a hardware fiorewall!!) Some of our laptop users have this product, and it seems (perhaps by default?) to block certain apps form accessing the internet completely!?!?!? Also - if you just want an "install-it-and-forget-it" security product, you'll be fine with Norton! HTH!