Quote:
|
Originally Posted by paulyoung666
is this what you used to contact them ?????????? , i dont know about the debit card , but if you use any other way to pay , i.e. at the post office it costs you more because it is not a direct debit , thieving *******s  |
ntl charge you your monthly line rental costs which cover the cost of providing the services you have - in my case, telephone, television, and broadband.
Why, therefore, have you got a problem with them charging you an administration charge to cover the costs of receiving payments other than through a direct debit?
Similiarly to if you didn't want to pay £10 to cover the costs of ntl providing the Family Pack you would remove it, if you don't want to pay the £2 admin fee then you setup a direct debit.
If for some reason you can't setup a direct debit, or refuse to, then unfortunately you must pay the additional costs incurred in processing a manual payment.