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Old 11-02-2004, 14:08   #29
Stuartbe
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Join Date: Jan 2023
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Re: Could this be NTLs problem?

Quote:
Originally Posted by Mr.Moony
Now thats not true, they are doing various upgrades atm to pretty much all aspects of the ntl network including email and ubr's.
Thats great - But as NTL have been promising this for over 4 years in my area you can understand that I am not holding my breath.

FYI - my broadband connection is still crap despite 14 - yes 14 call to TS. I am still on the sh**ty cache1 luton proxy....

Email does not work and has never worked correctly. I do have 4-5 ntl email accounts that my mail server picks up on a shedule. The error log file is normaly packed with cant authenticate user errors.......

Not TS related I know but even after 8 months and 3 letters to CS you still have my surname wrong on the account and master email address - strangely you seem to get it right on the bill !!!

Sorry m8 - nothing personal but there is only so much BS I can be given before I cease to believe anyone from NTL......

The boy that cried wolf springs to mind.....

This may seem a short sighted opinion but this has been my experience and that is all I have to go on....... If someone from NTL contacted me and took the time and care, made sure the problem was resolved I would gladly eat my hat !!!!..........Still its not going to happen is it ??
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