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Originally Posted by orangebird
I think that's a little unfair - I have never once said that ntl are flawless and fantastic at everything they do. I have and still do acknowledge that there are problems with the way they treat SOME customers, unlike some members on here who think ntl are a pile of poo, end of, and that NO-ONE is happy with them..... 
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That is true OB....
The problem is that NTL dont seem to want to do anything about stopping the complaints....
This means that CS are dealing with the symptoms and not the problem.