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Originally Posted by Neil
They absolutely don't. ntl, in my experience with them over the last 8 or so years, has never been any different. Lies/BS etc etc.
Spot on again. I've said many time that I don't have a problem with my product failing, but I do have a problem with the BS I receive on the phone.
Couldn't agree more, trying to find someone in ntl to own your problem, is like trying to find the Marie Celeste.
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As the saying goes in tech -- Take ownership of the problem - and my personal favorate " pro noblem "