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Originally Posted by Mr.Moony
There is a difference between having an opinion and having a vendetta. Every customer in some way or another will have problems with a certain company at some point during their life. That doesnt mean you can tell everyone who has a problem 'just leave them its for the best' That isnt helping someone thats just robbing Peter to pay Paul.
I think this site is often giving new people a bad attitude from the start and then making things worse. People are showing ntl to be the bad guys and thus advising current customers to 'rebel' against the system which imo would cause them more hassle than giving them good advice and getting it sorted. .Com wasnt like this, in fact Mod's were the first to take personal details and check things out. Now all some can do is beach beach beach. I guess there is always a price for freedom.
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Oh but .com was like that before ntl got hold of it.
I am all for the idea of somewhere for the customers to come and get answers to their problem, I dont think anyone will dispute that?
What I did disagree with was the silencing tactics or plain and simple bullying that happened on .com when ntl got the upper hand. Silencing complaints or employees postings is not the way to improve the root problem IMO.