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Originally Posted by paulyoung666
is this what you used to contact them ?????????? , i dont know about the debit card , but if you use any other way to pay , i.e. at the post office it costs you more because it is not a direct debit , thieving *******s 
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Yeah that's what I used - I meant ntlhome rather than ntlworld :o
Re my payment method, I just looked again and the option is to change your 'dial-up payment method' so I guess that answers my question..
I wonder why they take dial-up payment that way, but not bb.. the mysteries of ntl eh :pp Like why you get separate bills and direct debits for phone rental and phone calls

(or did - I've now ditched the phone and TV package

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