I 'migrated' my dial-up account to 150k broadband last week, and at the time I ordered it over the phone I was told I could no longer pay for it by debit card, and would be sent a Direct Debit form through the post.
I haven't received the form yet; anyway I am now wondering if I can pay by debit card after all? I just logged into my account on the ntlworld website and it says no card is registered to me (it was previously for dial-up). If I register my card again, will it take the broadband rental that way? Or does it have to be direct debit for some reason?
I imagine someone here knows the answer to this! Thanks in advance
btw, while I'm here, has anyone got an email address for ntl customer services as when I tried emailing them via the ntlworld site, it bounced back the other day.