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Old 10-02-2004, 10:25   #378
Julian 1964
Inactive
 
Join Date: Jan 2004
Location: Bournemouth Dorset England
Age: 60
Posts: 7
Julian 1964 is an unknown quantity at this point
Re: NTL Customer Services: Your personal experience

Well today i had someone come round to sort my set top box out because of so many problems we have had with it..The picture always freezing..Then when you change channels,ages for the channels to come up,all you get is a blank screen..He told me that this was fixed due to signal problem..We have a cable box on the main Street..And i saw him messing around with some wires and thought he was going to get it fixed..He left and said to see how things go.Its worst than ever and no,i dont want to phone customer service up again.I am really stressed out with the problem and i now want to cancel the whole service..But i cant because the boardband is ran from the box itself..Once i cancel my service i will never go back to ntl because at the end of the day their dont give a toss about the customer..I pay about £75 a month and feel its a complete waste of money..In the early days ntl where great..But not anymore
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