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Originally Posted by Dr. Plummer
I think it would be a better move if the server status page told customers what the cause of the fault was, be more open about it instead of. 'This has now been resolved'.
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But this is ntl we're talking about here, a company well known for it's ability to BS it's customers at any given opportunity, & tell them whatever they need to to get them off the phone.
Sorry m8, but if you're expecting ntl to be 'open' about the problem, I think you will have a very long wait-they have been nothing like open in the last 10 months or so since the mail problems started-Ben & I even went to see Aizad to highlight the problem (for what notice he took
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