When i had NTL BB installed (24hrs), the eingeers turned up on the Thursday and wasn't supposed to be here till the Friday, they made a complete mess of the cableing, they also left brick dust after they had gone and didn't bother to clean up. When they came to put the modem on my PC the chap i spoke to was very helpful and explained it all. The registeration of the account was a total b******s up. When i came down the next morning to go on the internet the modem was just flashing lights at me, so my dad phoned NTL CS and told them to cancel the account.
When they installed the software on the pc, they said that we couldn't have our AOL browser software on there as it would conflict with BB. so
you NTL.
I am now pleaseed to say that i have Demon BB and we haven't had a single problem with them since day 1.