View Single Post
Old 08-02-2004, 11:38   #6
Mr Concerned
Inactive
 
Join Date: Jul 2003
Posts: 19
Mr Concerned is an unknown quantity at this point
Re: E-bills Not Received?

Quote:
Originally Posted by Acathla
I'll just add that I no longer receive email bills for my broadband since moving to a sacm. I got the first two but since then (about 10 months) nothing.

Are we still supposed to get them? NTL still take their money every month!
... from the Direct Debit Guarantee
Quote:
If the amount to be paid or the payment dates change the organisation will notify you normally 10 working days in advance of your account being debited or as otherwise agreed
It could be that if your payment conditions remain constant, you may have agreed (in the T&Cs of your contract) to waive the notifications.
Mr Concerned is offline   Reply With Quote