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Originally Posted by Acathla
I'll just add that I no longer receive email bills for my broadband since moving to a sacm. I got the first two but since then (about 10 months) nothing.
Are we still supposed to get them? NTL still take their money every month!
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... from the
Direct Debit Guarantee
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If the amount to be paid or the payment dates change the organisation will notify you normally 10 working days in advance of your account being debited or as otherwise agreed
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It could be that if your payment conditions remain constant, you may have agreed (in the T&Cs of your contract) to waive the notifications.