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Originally Posted by JonPlatt
Just done the test, it came back as 360 which is better, a lot better but it says it should be better than that. Im not sure whether it is to do with the set-top box but i suppose i'll have to wait until monday to find out.
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Keep a copy of those speed tests handy so the engineer can see what you mean by degraded service and maybe get him to run the test again after he makes any changes to "test" the line has actually improved.
