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Old 07-02-2004, 09:54   #17
Sociable
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Join Date: Jun 2003
Location: Knebworth
Age: 73
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Re: Com error A002 and Blackouts!

Quote:
Originally Posted by JonPlatt
Just done this Page up, Page down, blue button test and it says QOS copper?? But i have a 600k broadband?? It goes from bad to worse!!!
OK you deffinately need to call Customer Service and get them to correct your service level and don't forget to ask them to credit your account for the time the service has been set at the wrong level as well.
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