Cable Forum - View Single Post - NTL Customer Services: Your personal experience

allanprg · 07-02-2004, 02:47

I must say that I've had nothing but praise for customer services for me. The broadband was not working very well over the last week. Finally came down to the STB. Called CS and got through pretty quickly. They sent a engineer the next morning. Fixed the STB and checked my computer for the broadband connection. It's been working great now. On 600K. I've been with NTL since Nynex days. About 10 years. And have had not much trouble with the service since those days.

07-02-2004, 02:47	#369
allanprg Inactive Join Date: Jun 2003 Location: Southsea Services: Virgin Media Superhub 30mb, Digital tv & phone Posts: 471	Re: NTL Customer Services: Your personal experience I must say that I've had nothing but praise for customer services for me. The broadband was not working very well over the last week. Finally came down to the STB. Called CS and got through pretty quickly. They sent a engineer the next morning. Fixed the STB and checked my computer for the broadband connection. It's been working great now. On 600K. I've been with NTL since Nynex days. About 10 years. And have had not much trouble with the service since those days.