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Originally Posted by dellwear
Ntl will charge you £15 for a replacement, after all they have to pay for them their selves.
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I may have knocked ntl in the past, but one thing I will praise them for is that EVERY time I have phoned to say my remote is knackered, they have sent me a new one by return of post FOR FREE. after all we do RENT THE EQUIPMENT from them!
They have sent me so many I have one spare hence the offer. I will be returning all my ntl equipment at the end of the month including a remote for each stb.