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Originally Posted by Frostbite
Sometime early in the week i ventured into the land of the confused.First i had momentary loss of service and then when i contacted cs i was told there was a problem with my STB and an enginner would call me tomorrow re a visit.After having discovered I had a faulty patch lead, i contacted cs again only to be told there was no longer a problem with my STB (Faith Healing Works) and that as they did not support networks advised me to connect direct to my pc. I tried this but to no avail and for the first time in months had a blue screen of death (XP Pro) and a message saying "network cable unplugged", I was then advised that there was a 30% loss on my STB an and engineer would call in the morning. This happened and I now have a service again but I cannot get my router working again. Am I being paranoid in that as NTL can ping my pc, and the blue screen of death appeared about the time they said they did, that my router may have been damaged by this? One more simple question, what should my upload speed be on a 512k conn be?
Thanks
Frosty
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Hi Frostbite -
to the site m8....
Your upload speed on the 600k service (512 is now 600) should be 128k. This a max. speed and will rarely be reached....
In answer to your ping question. It is not possible for a ping to damage hardware in this way. The bsod may have been triggered by this but it only used to happen with the 98 winsock..... xp is more resilient against buffer overflow crashes...
Try reseting the router back to the factory settings. There is often a button on the back you have to press using a paperclip ect...
HTH