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JonPlatt · 06-02-2004, 20:42

Hello, im new so go easy on me if this has been reported before!!

I just got NTL digital TV, 600k broadband and phone line last Friday and things were going fine for the first few days until watchin the footie and the screen just blacked out for about 5 seconds and then came back on as normal. I thought it was a problem at their end but over the next few days it started to get more frequent. As well as this, a box keeps appearing quite often on the left hand side of the screen sayin 'Com error A002', and this freezes up the screen and stays for a few minutes. Its starting to get very annoying so i thought i would ask on here first to see whether anyone else has had this happen with them.

One more thing before i go, what is the common download speed for a 600k broadband connection??

Thanks for your time, please help if you can!!

Cheers Jon Platt.

06-02-2004, 20:42	#1
JonPlatt Inactive Join Date: Feb 2004 Posts: 26	Com error A002 and Blackouts! Hello, im new so go easy on me if this has been reported before!! I just got NTL digital TV, 600k broadband and phone line last Friday and things were going fine for the first few days until watchin the footie and the screen just blacked out for about 5 seconds and then came back on as normal. I thought it was a problem at their end but over the next few days it started to get more frequent. As well as this, a box keeps appearing quite often on the left hand side of the screen sayin 'Com error A002', and this freezes up the screen and stays for a few minutes. Its starting to get very annoying so i thought i would ask on here first to see whether anyone else has had this happen with them. One more thing before i go, what is the common download speed for a 600k broadband connection?? Thanks for your time, please help if you can!! Cheers Jon Platt.