Thread: I'm off!
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Old 06-02-2004, 14:41   #38
themelon
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Join Date: Dec 2003
Location: Stoke-On-Trent
Posts: 561
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Re: I'm off!

I would like to Point Out That BT Put the 'T' in s.h.i.T And Sky put the 'S' in S.h.i.t judged on my personal experience that is.

Sky Picture Quality and reception was horrendous when i had it, in fact i forgot how bad until last week i laughed at my mates Sky TV which went off during the recent snow storms......they just seemed to except it as the norm!! I would have been on that phone having a right go still not worth it when Sky pay an unqualified monkey to come and spray some deicer on you dish!!, if you cant watch a £40 package when its snowing its a sad state of affairs!!

BT Well Well Well my experience less than 2km from the exchange and they cant even provide me with a telephone line that doesnt crackle, now that is poor very poor. ADSL not a chance!! Customer Service helpful......having a laugh, your lucky if you can understand most of them, and their is a department for every single problem that can lead to endless pillar to post passing......still to result in you wanting to put the phone down when you are passed to a call centre in Bangladesh with a CSR called Bob who knows the weather but nothing about your problem!!

I know this isnt a competitors slating site........but people should realise the grass is often dead on the other side, information is definately a good thing!!

Since I have been with ntl my TV has gone off once in 2 years for less than 10 minutes, Broadband has been more reliable than my ADSL at work and my phone calls are cheaper. So Im pretty happy. Ive range ntl on about 7 occassions and never waited longer than 15 minutes....Maybe its because im polite to the CSRs that I get put through quicker!!

Personally I dont expect good customer service because there is no such thing!! Certainally not in this country!!
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