One thinks ntl should pay more attention to the staff it still has instead of letting them walk away.
It's discrasefull management practice. Training is a heavy burdon on most tecnology orientated companies, ntl dont want to be training new ones to boot.
Maybe its a new management stratergy - "Disposable Training" get em trained up push em away to AOL, Freeserve, etc... New slogan "NTL: training our competitiors staff!"
I wouldn't be ashamed to work as an ntl tech or possibly a CS rep but would be ashamed to be a team manager or human resources menager. Their employee turnover is excessive, how can one company loose so many people so quickly??