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Kneebs · 04-02-2004, 19:34

Has anyone else had this problem - whenever I change channels, when the screen goes blank as its changing over, I get a loud clicking noise. The noise itself is alot louder than the actual volume of the channel, and because of the low volume output of the STB, I have to have the tv turned up quite loud, so this makes it quite annoying

If any channel is 'currently off air' , it doesn't make the noise, and I've checked all scart connections, reset / powered off the box et all, but it still persists..

On the plus side though, when I rang to report the fault, after choosing the relevant options from the phone menu, I got through to someone after 1 ring !! After describing the problem, he said he was going to arrange an engineer, and started off by saying ,

"right, the next available time i can get an engineer is....."

I thought, oh christ, here we go, backend of next week, but he actually finished off by saying tomorrow morning, between 8 and 12

So a big

to NTL on this one, although I've never really had a problem with getting an engineer round.

BTW, its a 4000

STB, with 1Mb BB.

04-02-2004, 19:34	#1
Kneebs Inactive Join Date: Jul 2003 Location: Sunderland Age: 49 Posts: 415	Clicks when I change channel Has anyone else had this problem - whenever I change channels, when the screen goes blank as its changing over, I get a loud clicking noise. The noise itself is alot louder than the actual volume of the channel, and because of the low volume output of the STB, I have to have the tv turned up quite loud, so this makes it quite annoying If any channel is 'currently off air' , it doesn't make the noise, and I've checked all scart connections, reset / powered off the box et all, but it still persists.. On the plus side though, when I rang to report the fault, after choosing the relevant options from the phone menu, I got through to someone after 1 ring !! After describing the problem, he said he was going to arrange an engineer, and started off by saying , "right, the next available time i can get an engineer is....." I thought, oh christ, here we go, backend of next week, but he actually finished off by saying tomorrow morning, between 8 and 12 So a big to NTL on this one, although I've never really had a problem with getting an engineer round. BTW, its a 4000 STB, with 1Mb BB.