I too am off. As of tomorrow I am going to sign up elsewhere for my internet access - after being with ntlworld since the first trials. I've always considered the service to be excellent; fast, reliable etc. Since the migration to FRIACO, however, the service has become unuseable and I have had no useful help from ntlworld CS. As it would appear that ntl have no interest in providing their customers with a service that works, I have no alternative but to reluctantly take my custom elsewhere.
Any recommendations for a reliable 56k dial-up (no ADSL here yet

) unmetered provider? I'm thinking maybe Tiscali or Freeserve, or even BT for an extra quid per month. Most important is to be able to use the internet when it suits ME, not the provider. I would appreciate any recommendations from anybody that has already moved.
With any luck, as an added bonus a new email address should see a considerable reduction in SPAM-sifting - for a while, at least
Cheers,