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I had one of these sales guys (who I could just about understand, it really did sound like he was phoning from India) rambling on about how good NTL was and how I was missing out terribly and that I should...etc."
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clearly this guy John did not understand what he was getting into, and hs probably signed up for somethging he clearly doesn't. Cold sales callers are usually sub contracted out to other firms - wouldn't be suprised if it was india they were calling from