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MovedGoalPosts · 02-02-2004, 22:09

Is there not a "cooling off period" for services bought over the phone like there is with doorstep sales? If ntl haven't provided written contract details they must be in clear breach of consumer trading laws here. If paid for by Credit card, notify the CC company for assistance, they should be able to place the payment in dispute whilst contact is made with ntl.

Sales by phone is all about pressure by the unscrupulous on the unwary. Let this serve as a lesson to all. If you don't need something, dont let the phone conversation continue, put the phone down.

02-02-2004, 22:09	#8
MovedGoalPosts Inactive Join Date: Jun 2003 Location: 127.0.0.1 Age: 61 Posts: 15,868	Re: ntl at their best... Is there not a "cooling off period" for services bought over the phone like there is with doorstep sales? If ntl haven't provided written contract details they must be in clear breach of consumer trading laws here. If paid for by Credit card, notify the CC company for assistance, they should be able to place the payment in dispute whilst contact is made with ntl. Sales by phone is all about pressure by the unscrupulous on the unwary. Let this serve as a lesson to all. If you don't need something, dont let the phone conversation continue, put the phone down.