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Originally Posted by asdf
You obviously forget that there are many customers who are 'clearly' happy with their service, so they do work. 
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Trouble is that the ntl services, while being top notch while they are working properly, spend too much time spluttering along.
I spent some time telling my brother (who has Sky/ADSL) about my looonnnnnngggg calls to ntl. WHen he said that in 4 years he hasnt had to phone sky or his ADSL supplier once I started to wonder.
I might be heading for trouble but, well,,,,, can't be any worse and 'a change is as good as a rest' as they say