If it works, Community should be a useful extra service, but I'm under no illusion that ntl:community will simply port nthw.com's ntl threads across and continue with business as usual. There's no chance of that. I fully expect to see new threads opened by users to post technical questions, answers posted by techs and the threads promptly locked allowing no room for discussion. In the case of email or cap threads, I expect we will see them answered by someone posting a bland policy statement and then locking the thread.
I have been following the relevant thread on nthw.com and it seems to have degenerated into a row between the admins who seem to be roundly peeved off at being sidelined and certain of the CLTs who are now pushing the company line on this.
It appears attempts by some of the admins to get a role in ntl:community have been rebuffed with unconvincing excuses by ntl, who meanwhile are apparently making things up as they go along as regards who will be allowed to post 'for' ntl on the site. Having said originally only senior support desk techs would be posting, the CLTs will now apparently have some 'unofficial' role, whatever that means.
It's a mess, but I'm not to bothered; I live here now.
