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Originally Posted by bopdude
Sorry for the late reply, I got busy last night. Ok when I follow the above instructions I get an error message saying,
" Windows cannot access this folder. Make sure you typed the file name correctly and that you have permission to access the folder. Details:- the ftp session was terminated "
Got work this morning so will only be back online later, thanks for the input 
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hey Bopdude
it looks like a problem with the password - have you changed it since you registered? If you have a note of the original one NTL assigned you when you first signed up, then try with that.