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Originally Posted by basa
Thanks for the 'heads up' !
Take care and do not give any information over the phone or on email, like chambece points out, the genuine organisations do not require you to give any info, just confirm what they know. If in any doubt ask for a name and tel no and say you will ring back. If the phone no don't tally phone the police !
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Remember VISA (and electron) and Mastercard (and Switch / Maestro / Cirrus) are clearing / network organisations.
The only people that will call about your card are the issuer, eg Capital1, Nat West etc, who will be responsible for following up on frauds, issuing chargebacks and clearing the mess up or taking the hit.
Whats interesting is that they have obviously got a lot of your information just from the credit card number from somewhere? The Address Verification Service (AVS) functionality?
Any spending pattern monitoring should come back as a manual authorisation in a store when you have triggered the system.