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Originally Posted by paulyoung666
sorry mate but where do you get your info from , it seem snonsensical to me to say a number is the one that should be used but then go onto say that this doesnt work either , i apologise if i am being thick here but what the hell are you going on about  |
What don't you understand? Its the
right number - it just doesn't work, its permanently engaged in the evenings. It seems to me ntl haven't leased enough FRIACO capacity to cope with peak times. I'm sorry, but if I pay for unmetered access, I expect to be able to use it. Having said that, it has been much better the last few nights - it only took 5 redials to get in tonight.
The problem has only occurred since migrating from the old 0800 number to the new FRIACO number.
Re-reading nareshc's original post, I'm surprised to notice that he says the old 0800 number stopped working for him on 16/1/04. It stopped for me way back before Christmas - at least a couple of months ago (and I've had nothing but trouble since). Maybe its a geographical thing. Is anybody still able to use the old number?
Its always a good sign when tech support will spend ages going through your configuration and installing new dialler software. Thats going to stop the line being engaged
