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fazer · 26-01-2004, 21:17

Forget about it - get a different ISP. The old 0800 number is discontinued for access since moving over to the FRIACO system. It should direct you to a page that will tell you to install a new dialler which dials the new number (0808 9909877 - you can use this without installing the dialler), but even that doesn't work anymore. However, I wouldn't bother since now you cannot get on in the evening unless you have a lot of time on your hands as its permanently engaged between 5:00pm and midnight. It seems that ntl in their quest to cut costs and corners haven't seen fit to pay for enough access to satisfy the number of customers they have. Don't bother trying to contact customer services - they won't help you (or even acknowledge that there is even a problem).

26-01-2004, 21:17	#5
fazer Inactive Join Date: Jan 2004 Location: Wales Posts: 14	Re: Dial up Difficulties Forget about it - get a different ISP. The old 0800 number is discontinued for access since moving over to the FRIACO system. It should direct you to a page that will tell you to install a new dialler which dials the new number (0808 9909877 - you can use this without installing the dialler), but even that doesn't work anymore. However, I wouldn't bother since now you cannot get on in the evening unless you have a lot of time on your hands as its permanently engaged between 5:00pm and midnight. It seems that ntl in their quest to cut costs and corners haven't seen fit to pay for enough access to satisfy the number of customers they have. Don't bother trying to contact customer services - they won't help you (or even acknowledge that there is even a problem).