Cable Forum - View Single Post

quadplay · 26-01-2004, 21:15

St Albans is Hertfordshire, and is on the Langley platform (unless I'm very much mistaken). Proppinupthebar is right though Pete - call Faults on 0800 052 2000 (8am-8pm Mon-Fri, 9am-5pm Sat) and report this to them, it's probably a cabling issue, or possibly your Set-Top Box.

To go back to the original poster, Fishyweb, if this is happening regularly, it could be a power level issue - does the Interactive function stop working at the same time when the Guide isn't working? Do you have ntl Broadband - and does this stop working intermittently as well?

26-01-2004, 21:15	#12
quadplay Inactive Join Date: Jun 2003 Location: Various Services: 9am, 1pm and 8pm daily Posts: 2,055	Re: Programme information not working St Albans is Hertfordshire, and is on the Langley platform (unless I'm very much mistaken). Proppinupthebar is right though Pete - call Faults on 0800 052 2000 (8am-8pm Mon-Fri, 9am-5pm Sat) and report this to them, it's probably a cabling issue, or possibly your Set-Top Box. To go back to the original poster, Fishyweb, if this is happening regularly, it could be a power level issue - does the Interactive function stop working at the same time when the Guide isn't working? Do you have ntl Broadband - and does this stop working intermittently as well?