Have subscribed to the NTL £15/month deal which provides freen internet access. All was going well until 16/1/04, when suddenly I was unable to connect using 0800 5190100. At first I thought it was just cable lines being busy, tried Sunday,monday I rang supp't line, tried various things, still no joy. Tuesday spoke to Ricky who said he'd call me back but did not. Wednesday I rec'd a call from Ricky who then called again when I returnd home. Spent over an hour with Ricky going through various menus checking all was correct, eventually we deceided to down load latest modem drivers and re-install windows 98. Haven't been able to get hold on Ricky since and still unable to connect. Anyone out there got any clues