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Originally Posted by mmm
No-one in their right mind would do this, standard ADSL 512 has 256 up, ntl 600 has only 128 up, it has to be cheaper than the ADSL or there will be a mass exodus. And cable BB is the only thing that keeps many customers to phone and DTV. But when has ntl ever been run by people who think straight!
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Well . . . . . its all about serviced for me ( ie getting value for money !)
The problems for the NTL Board as *THEY*contemplate a price hike are manyfold eg :-
1. Lack of TV channels on NTL Digital (where is VH2 for instance? missing 40 channels or so )
2. Lack of extra channels eg the free foreign ones - (BBC World Service and the German Spanish and Italian free to air satellite services)
3. Lack of any Enhanced Digital Service ( Sky_Direct customers get loads of extra stuff on Sky_News & Sky_Sports even though the signal has to travel 44,000KM in the ether ? ? ?
4. Lack of Broadband Capacity ( evidenced by threats to 'Cap' users who actually want to USE the whole service they pay for)
5. Lack of warm body response customer service - when We want the service it's Shut - when it does come ON it's too busy to take your call for 10 + mins (caused by being shut when customers want to seek help)
6. etc etc etc etc etc
Ramjet