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Originally Posted by Ben
Right well paid them over the phone - Nice lady took my card detail and said my services would be restored (TV/Phone) - TV would take 20 minutes to come back but the phone would take 24 hours fair do's
That was at 11am this morning and no TV still  Rebooted the STB and still nothing
Gonna have to phone them tommrow if its not back.
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I suppose this would be in the same queue for upgrading your broadband speed?
Told by one CS it would take about 20 minutes, rang again only to be told by a different CS that there is a queue and could take up to 24 hrs to upgrade.
This happened 1 month ago.
Gotta keep smiling or you'd go insane.