[seanboy]

Hello all, I was wondering if anybody can help me;
I had ntl digital tv and a telephone line installed in november and everything seemed fine.
After about a week, my phone line was cut off, I contacted NTL and they said that I had been given the wrong number and they gave me a new number and everything was hunkey dory once more.
Roughly two weeks later, my line stopped working once again. I again contacted ntl and they then told me that no account had been set up for me, but yet i had been given telephone service twice. They agreed that this was a serious error and promised to rectify it as quickly as possible.
After numerous phone calls to ntl over the xmas period, and numerous promises from ntl along the lines of "I can't get hold of anybody in the department you need, i'll email them" and "it will be on by tomorrow", I found myself still without a telephone service as of January the 19th.
Lo and behold! on the 20th my telephone was working. I tried ringing it from work, but the number was not on. I came home dialled 173 and.. found I had been given another new number. i was annoyed but grateful.
January 21st, and i get a call from ntl on my mobile saying that they could now saet up an account for me. I told ntl that my line was working which surprised the lady I was speaking to, she asked for my number and she tried it, but ntl had turned me off and given my number to a new install.
I have an 8 month old baby at home and as you can appreciate, I need a working phone line.
Please, is there anybody on the boards who maybe works at ntl, I am in Tamworth (I dont know which office deals with us; coventry?)
Please help me, i am at the end of my tehher after being treated like faeces by ntl.
thanks
patrick oversby