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st-clares · 23-01-2004, 10:22

I have been trying numerous times to get a replacement NTL telephone dial box for more than 3 months, ringing NTL Freedom CS, getting "profuse aplologies and I will deal with itimmediately"!!!!!!!

In desparation on Wednesday I dialed 0800 052 2000. (NTL World) they answered within about 10 sec. When I got over the shock I explained the problem and was transferred to NTL Freedom who again answered almost immediately. The young lady said she would go and obtain a box, she addressed it and Surprise Surprise it arrived yesterday. Hooray

23-01-2004, 10:22	#6
st-clares Inactive Join Date: Sep 2003 Location: N. Yorks Posts: 17	Re: Getting through to ntl:freedom CS I have been trying numerous times to get a replacement NTL telephone dial box for more than 3 months, ringing NTL Freedom CS, getting "profuse aplologies and I will deal with itimmediately"!!!!!!! In desparation on Wednesday I dialed 0800 052 2000. (NTL World) they answered within about 10 sec. When I got over the shock I explained the problem and was transferred to NTL Freedom who again answered almost immediately. The young lady said she would go and obtain a box, she addressed it and Surprise Surprise it arrived yesterday. Hooray