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Old 20-01-2004, 18:10   #351
chris2003
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Join Date: Jun 2003
Location: Wirral
Posts: 16
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Re: NTL Customer Services: Your personal experience

well you can have a look at my dealing with the customer services in the billing section I do really feel that NTL need to get the acted to gether and start training and making sure that there customer service people are doing the job corrected from the start it should never take more than 1 phone call to them to resovle a problem and I do not like this only one person can deal with this problem sir I will have to put you across why can't it be a generic call centre so it dose not matter who you speak to they can deal with it there and then after 4years NTL customer and 2years CWC and I'm disapointed that I have had to leave NTL from the messing around that I have got from them in the last 6months so much for them improving the serivces for exsisting customers don't it ??? but hey do these people take notice or even care like **** do they as long as they suck that money from your account they don't give a flying **** at all what service they pump out these days, well like I have said this before NTL need to pull there fingers out the bum holes and start taking care of your customers abit better
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