[Tracy]

Originally Posted by Keyser

I think Ofcom have finally taken over from Oftel now, but they will be more than happy to hear your complaint. This will affect ntl's complaint statistics too. Alternatively, there is a nice list you can use here:

http://www.ntli.info/index.php?page=index_v2&id=19&c=18

I used Otelo - Office of the Telecommunications Ombudsman in Warrington.

And I also contacted Ian Jeffers, MD for the Celtic Region, via email and post (with recorded delivery) - no response! Ignorance... ignorance...ignorance!