[orangebird]

Originally Posted by Neil

http://www.ofcom.org.uk/contact_ofco...omplaint_query

http://www.financial-ombudsman.org.u...-guarantee.htm



http://www.directdebit.co.uk/direct_debit_guarantee.php



Now that didn't happen did it?

I haven't checked the wording, but I believe when companies set up dd agreements, it goes something like 'your money will be collected on the **th or after' or 'not before the **th'....

Their backs are usually covered - the only way you can challenge them if they take it before the agreed date...