19-01-2004, 23:59
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#54
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Inactive
Join Date: Jun 2003
Posts: 6,058
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Re: Grrrrrrr
http://www.ofcom.org.uk/contact_ofco...omplaint_query
http://www.financial-ombudsman.org.u...-guarantee.htm
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If there is a change in the amount to be paid or the payment date, the person receiving the payment (the originator) must notify the customer in advance. .
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http://www.directdebit.co.uk/direct_debit_guarantee.php
Quote:
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If the amount to be paid or the payment dates change the organisation will notify you normally 10 working days in advance of your account being debited or as otherwise agreed
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Now that didn't happen did it? 
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