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Originally Posted by stuartbe
Sorry Mr Moony but its all a load of bs and lame excuses for a substandard service from a company that does not give a :******: about its customers.......
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Now the company is made up of individuals. Individuals (employees) do their job, and if the it solves the customers problem it makes the customer happy, the customer then thinks the company is great. So if the individual cares about the customer and tries his best to help, then their are giving a "toss" as you so nicely put it. Some people who work there may not agree with what has to be done, but it is their job and they will do it to the best of their ability.
Although not everyone falls into this category.