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Re: Grrrrrrr
Whilst being able to specify what date your DD comes out on is preferable and I can't see why a company such as NTL can't accomodate your wishes it is your own problem to ensure that you have sufficient funds in your account to honour the DD request. I could sympathise if NTL had tried to take the money early, but late?
I find it diabolical though that your services should be cut off so soon after and with no attempt to contact you regarding the problem. There could be many reasons why a person does not have sufficient funds in their account to cover a DD that are not a fault of that person and a reasonable, customer focussed company would realise this and try to find out what the problem was before taking disconnection action.
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