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Originally Posted by dr wadd
Grr, you may be right on that one  Just checked the DD Guarantee and it says they need to inform you 10 days in advance of the change. I don`t pay any of my NTL bills by DD so I can`t check any, but I wonder given NTL's track record on communication whether this was explicitly stated on the bill.
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not sure but i think its supposed to tell you the date that it will be taken. Or at least state an date and thereafter to cover them taking it late. I haven't looked at my NTL bill so not sure what they say.