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Originally Posted by gary_580
doesnt the DD guarentee only require them to inform you of a change. I dont believe any consent is required
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Grr, you may be right on that one
Just checked the DD Guarantee and it says they need to inform you 10 days in advance of the change. I don`t pay any of my NTL bills by DD so I can`t check any, but I wonder given NTL's track record on communication whether this was explicitly stated on the bill.