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Originally Posted by Ben
Whatever the case they didn't imform me that the DD failed and didn't inform me they where going to cut me off. They just went ahead and cut me off without giving me any warning.
Now I can understand that these things might be automated but jeez they can have there money on payday as i will pay them right away but I want my services back otherwise I'm off - I have been with them for 3 + years and this is how they treat me? Sorry but I feel I will be moving over to BT/Sky as soon as a possibly can as I feel I have been deceved about the contract anyway
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you ought to check up about phones, (not sure if u said u had phone) but i think ppohne is classed as a vital service and therefore they are not allowed to cut you off without notice. I bleeive they are supposed to notify you and can stop u making outgoing calls except form emergency calls. I might be wrong but im sure ive read that somewhere