Originally Posted by Neil

I think you're missing the point Gary, ntl took the money late, that is nobody's fault but ntl's.

They also are lying to Ben by saying he is now in a new 12 month contract following the transfer of his services to his new address.

Ben-tell them to poke it, & get Sky/ADSL, it's the only way companies learn when people vote with their feet/wallets.

[Edit]-Also, ntl are the only company that I have ever dealt with that are not flexible with their DD dates, & this is purely because their billing system can't hack multiple date changes.