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Originally Posted by gary_580
Do you go to the cinema and expect to pay half way through the film?? no you pay in advance, if you cant manage your money then dont pay by direct debit!!
Sorry to be so abrupt but if you dont pay on time dont expect good service is my view.
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I think you're missing the point Gary, ntl took the money
late, that is nobody's fault but ntl's.
They also are lying to Ben by saying he is now in a new 12 month contract following the transfer of his services to his new address.
Ben-tell them to poke it, & get Sky/ADSL, it's the only way companies learn when people vote with their feet/wallets.
[Edit]-Also, ntl are the
only company that I have ever dealt with that are not flexible with their DD dates, & this is purely because their billing system can't hack multiple date changes.