Quote:
|
Originally Posted by Ben
Anyway when I have told them I have had enough and am going over to BT/Sky and want to end my contract I'm told I can't because I when I moved 6 months ago I took out a new 12 month contract!  - I mean what I was never told anything about a new 12 month contract! They just turned around and moved my service to a new flat and said nothing about a new contract! (They did it free too cause I was getting discount) so what the F*** are they on about  |
I think you probably have every right to tell them to go f**k themselves. You were bound by the original 12 month contract which you took with you when you moved as NTL won`t let you out of that. But I wouldn`t have thought they can`t use that as an underhand way to trigger a new 12 month contract.
I had a similar thing with T-Mobile when I tried to cancel last month, they argued that because they had changed my tarrif slightly a couple of months back that triggered a new 12 month contract. I told them that's what they might think, but without my signature to confirm that I had accepted this they could basically go whistle. They soon backed down.
That said, I would be careful to check what you signed when you got the new installation done, it could be buried in the small print there that you accepted a new 12 month contract as part of the move.