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Originally Posted by Basisboy
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To distinguish between a DNS problem and a proxy cache problem, try pinging the sites in question, for instance, open a command prompt window and type:
ping
www.w3schools.com
If that produces the error message
Ping request could not find host <name>, Please check the name and try again.
then this indicates a DNS problem (or a user spelling problem).
Other results from ping, such as "Reply from xxx.xxx.xxx.xxx" or "Request timed out" indicate that the DNS system is working.
"Reply from... " shows the site is online.
"Request timed out" indicates either that the site is down or that it is firewalled against ping.
Messages in browser windows about DNS errors cannot be relied upon, as they might be web proxy errors.